{"id":62477,"date":"2025-04-13T15:18:53","date_gmt":"2025-04-13T15:18:53","guid":{"rendered":"https:\/\/pros.flywheelsites.com\/?page_id=62477"},"modified":"2025-05-09T12:53:40","modified_gmt":"2025-05-09T12:53:40","slug":"contracts-center","status":"publish","type":"page","link":"https:\/\/pros.com\/fr\/contracts-center\/","title":{"rendered":"Contrats"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"62477\" class=\"elementor elementor-62477\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3ca3e e-con-full e-flex e-con e-parent\" data-id=\"fc3ca3e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4965e elementor-widget elementor-widget-template\" data-id=\"1e4965e\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"1738\" class=\"elementor elementor-1738\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6f481b e-con-full e-flex e-con e-child\" data-id=\"5c6f481b\" data-element_type=\"container\" id=\"subheader\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-59193137 e-flex e-con-boxed e-con e-child\" data-id=\"59193137\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27ac77cc elementor-widget elementor-widget-heading\" data-id=\"27ac77cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contrats<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-374bfac7 e-con-full e-flex e-con e-parent\" data-id=\"374bfac7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f4bcf20 e-flex e-con-boxed e-con e-child\" data-id=\"f4bcf20\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a43e89f e-con-full e-flex e-con e-child\" data-id=\"6a43e89f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3f59bf elementor-widget elementor-widget-text-editor\" data-id=\"2a3f59bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous trouverez ici nos accords avec les clients, nos conditions d'utilisation et nos politiques concernant les abonnements et les services professionnels de PROS. Lorsqu'ils sont mentionn\u00e9s dans une commande ou un cahier des charges sp\u00e9cifique, ces accords, conditions et politiques constituent la base de votre relation contractuelle avec PROS.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fee5a2 e-flex e-con-boxed e-con e-parent\" data-id=\"0fee5a2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6844aef e-con-full e-flex e-con e-child\" data-id=\"6844aef\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6e046e7 e-con-full e-flex e-con e-child\" data-id=\"6e046e7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be4e261 elementor-widget elementor-widget-heading\" data-id=\"be4e261\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accords et conditions avec les clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37e00fc e-con-full e-flex e-con e-child\" data-id=\"37e00fc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0135df1 elementor-widget elementor-widget-text-editor\" data-id=\"0135df1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Master-Subscription-Agreement-V10-2024-Final-Branded-single.pdf\" target=\"_blank\" rel=\"noopener\">Accord-cadre de souscription<\/a>\n(y compris le suppl\u00e9ment pour services professionnels)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb9159b e-con-full e-flex e-con e-child\" data-id=\"eb9159b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d44366b elementor-widget elementor-widget-text-editor\" data-id=\"d44366b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/02\/product-specific-terms-b2b_v3.2.pdf\" target=\"_blank\" rel=\"noopener\">Termes sp\u00e9cifiques aux produits<\/a><br \/>Smart Configure Price Quote et Smart Price Optimization &amp; Management<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e4e7ae e-con-full e-flex e-con e-child\" data-id=\"1e4e7ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6629b49 elementor-widget elementor-widget-text-editor\" data-id=\"6629b49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2024\/11\/airtrfx-product-configuration-details-for-order-form-links-v11_2024.pdf\" target=\"_blank\" rel=\"noopener\">Options de configuration du produit airTRFX<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69fa862 e-con-full e-flex e-con e-child\" data-id=\"69fa862\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3755987 elementor-widget elementor-widget-text-editor\" data-id=\"3755987\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/airmodules-product-configuration-details\/\" target=\"_blank\" rel=\"noopener\">Options de configuration des produits airModules<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2ff995 e-con-full e-flex e-con e-child\" data-id=\"f2ff995\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03f2e58 elementor-widget elementor-widget-text-editor\" data-id=\"03f2e58\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/airsem-product-configuration-details\/\" target=\"_blank\" rel=\"noopener\">Options de configuration du produit airSEM<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c30ce26 e-con-full e-flex e-con e-child\" data-id=\"c30ce26\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e025324 elementor-widget elementor-widget-text-editor\" data-id=\"e025324\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/airwire-product-configuration-details\/\" target=\"_blank\" rel=\"noopener\">Options de configuration du produit airWIRE<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a916e76 e-con-full e-flex e-con e-child\" data-id=\"a916e76\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56bca0e elementor-widget elementor-widget-text-editor\" data-id=\"56bca0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/datacore-product-configuration-details\/\" target=\"_blank\" rel=\"noopener\">Options de configuration du produit DataCore<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2d116e e-con-full e-flex e-con e-child\" data-id=\"d2d116e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c65edac elementor-widget elementor-widget-text-editor\" data-id=\"c65edac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2021\/07\/pros-security-exhibit.pdf\" target=\"_blank\" rel=\"noopener\">Salon de la s\u00e9curit\u00e9<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb889eb e-con-full e-flex e-con e-child\" data-id=\"cb889eb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd04e08 elementor-widget elementor-widget-text-editor\" data-id=\"dd04e08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2023\/04\/pros-acceptable-use-policy.pdf\" target=\"_blank\" rel=\"noopener\">Politique d'utilisation acceptable<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8954a7d e-con-full e-flex e-con e-child\" data-id=\"8954a7d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01d3a6b elementor-widget elementor-widget-image\" data-id=\"01d3a6b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"236\" height=\"574\" src=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal.png\" class=\"attachment-large size-large wp-image-62489\" alt=\"\" srcset=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal.png 236w, https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal-123x300.png 123w\" sizes=\"(max-width: 236px) 100vw, 236px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b758ff8 elementor-widget elementor-widget-text-editor\" data-id=\"b758ff8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><br \/><a href=\"https:\/\/app.termscout.com\/certify\/pros-certified-contract\" target=\"_blank\" rel=\"noopener\">R\u00e9sum\u00e9 des conditions g\u00e9n\u00e9rales de PROS<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4665740 e-flex e-con-boxed e-con e-parent\" data-id=\"4665740\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-29ac8fc0 e-con-full e-flex e-con e-child\" data-id=\"29ac8fc0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-62929d50 e-con-full e-flex e-con e-child\" data-id=\"62929d50\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-660d2d9d e-grid e-con-full e-con e-child\" data-id=\"660d2d9d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9194a5c e-con-full e-flex e-con e-child\" data-id=\"9194a5c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-315cf4d elementor-widget elementor-widget-heading\" data-id=\"315cf4d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions de protection de la vie priv\u00e9e des clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01cf51d e-con-full e-flex e-con e-child\" data-id=\"01cf51d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79cd9548 elementor-widget elementor-widget-text-editor\" data-id=\"79cd9548\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/pros-customer-global-dpa.pdf\" target=\"_blank\" rel=\"noopener\">PROS Client Global DPA<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c814313 e-con-full e-flex e-con e-child\" data-id=\"c814313\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a369565 elementor-widget elementor-widget-text-editor\" data-id=\"a369565\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"http:\/\/pros.com\/fr\/dpa-annex1-categories-of-personal-data-by-service\/\" target=\"_blank\" rel=\"noopener\">Annexe 1 du RGPD (cat\u00e9gories de donn\u00e9es \u00e0 caract\u00e8re personnel)<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c57fef e-con-full e-flex e-con e-child\" data-id=\"4c57fef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a1f772 elementor-widget elementor-widget-text-editor\" data-id=\"7a1f772\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/pros-standard-contractual-clauses-updated-april-2025.pdf\" target=\"_blank\" rel=\"noopener\">Contr\u00f4leur \u00e0 processeur SCC (y compris les addendums britannique et suisse)<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ddb18a e-con-full e-flex e-con e-child\" data-id=\"6ddb18a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbda67e elementor-widget elementor-widget-text-editor\" data-id=\"dbda67e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/subprocessor-list\/\" target=\"_blank\" rel=\"noopener\" data-wplink-edit=\"true\">Liste des sous-processeurs<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe9819f e-con-full e-flex e-con e-child\" data-id=\"fe9819f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ac421 elementor-widget elementor-widget-text-editor\" data-id=\"28ac421\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/privacy-notice\/\" target=\"_blank\" rel=\"noopener\">Politique de confidentialit\u00e9<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5a0612 e-con-full e-flex e-con e-child\" data-id=\"b5a0612\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ca7eee elementor-widget elementor-widget-text-editor\" data-id=\"5ca7eee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/pros.com\/fr\/cookie-policy\/\" target=\"_blank\" rel=\"noopener\">Politique en mati\u00e8re de cookies<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d9ad7ac e-con-full e-flex e-con e-child\" data-id=\"6d9ad7ac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b8ed059 elementor-widget elementor-widget-heading\" data-id=\"7b8ed059\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support et accord de niveau de service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0aa824 e-con-full e-flex e-con e-child\" data-id=\"f0aa824\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba9a436 elementor-widget elementor-widget-text-editor\" data-id=\"ba9a436\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/pros.com\/fr\/saas\/service-level-agreement\/\" target=\"_blank\" rel=\"noopener\">Soutien \u00e0 la production et accord de niveau de service<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b309738 e-con-full e-flex e-con e-child\" data-id=\"b309738\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e6ed6 elementor-widget elementor-widget-text-editor\" data-id=\"c1e6ed6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/pros.com\/fr\/business-continuity-plan-summary\/\" target=\"_blank\" rel=\"noopener\">R\u00e9sum\u00e9 du plan de continuit\u00e9 des activit\u00e9s<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fd8f72 e-con-full e-flex e-con e-child\" data-id=\"8fd8f72\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4206682 elementor-widget elementor-widget-text-editor\" data-id=\"4206682\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/pros.com\/fr\/contracts-center\/legacy-versions\/\" target=\"_blank\" rel=\"noopener\">Versions h\u00e9rit\u00e9es<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-144ab5e e-con-full e-flex e-con e-child\" data-id=\"144ab5e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da82f65 elementor-widget elementor-widget-heading\" data-id=\"da82f65\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Centre de connaissances<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c73129 e-con-full e-flex e-con e-child\" data-id=\"9c73129\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be4f196 elementor-widget elementor-widget-text-editor\" data-id=\"be4f196\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/wp-content\/uploads\/2024\/01\/faq-pros-contract-considerations.pdf\" target=\"_blank\" rel=\"noopener\">FAQ : Accord d'abonnement et processus contractuel<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d219ab e-con-full e-flex e-con e-child\" data-id=\"4d219ab\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7539050 elementor-widget elementor-widget-text-editor\" data-id=\"7539050\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/s28006.pcdn.co\/wp-content\/uploads\/2022\/06\/pros-connect-faq-2022.pdf\" target=\"_blank\" rel=\"noopener\">FAQ : PROS Connect<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e651d4c e-con-full e-flex e-con e-child\" data-id=\"e651d4c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02649c2 elementor-widget elementor-widget-text-editor\" data-id=\"02649c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"\/wp-content\/uploads\/2025\/05\/PROS-AI-FAQ-Branded-08May2025.pdf\" target=\"_blank\" rel=\"noopener\">FAQ : PROS AI<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e73a19 e-con-full e-flex e-con e-child\" data-id=\"4e73a19\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b66f1ef elementor-widget elementor-widget-text-editor\" data-id=\"b66f1ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/pros-connect-infosheet\/\" target=\"_blank\" rel=\"noopener\">Fiche d'information PROS Connect<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71a2d2f e-con-full e-flex e-con e-child\" data-id=\"71a2d2f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c31f1a1 elementor-widget elementor-widget-text-editor\" data-id=\"c31f1a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/pros.com\/fr\/export-control-compliance\/\" target=\"_blank\" rel=\"noopener\">Conformit\u00e9 en mati\u00e8re de contr\u00f4le des exportations<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1016ba e-con-full e-flex e-con e-child\" data-id=\"c1016ba\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-231c006 elementor-widget elementor-widget-text-editor\" data-id=\"231c006\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/pros.com\/fr\/code-of-business-conduct-and-ethics\/\" target=\"_blank\" rel=\"noopener\">PROS Code de conduite<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af66f8f e-con-full e-flex e-con e-child\" data-id=\"af66f8f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71037c5 elementor-widget elementor-widget-text-editor\" data-id=\"71037c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/ir.pros.com\/ESG\/default.aspx?_gl=1*yjqjhd*_ga*MTc0Mzg4NDAxNS4xNjU3NzIzMTEx*_ga_6TYBDY01WR*MTY1ODMxMTMxMC41LjEuMTY1ODMxMzUzNS4w\" target=\"_blank\" rel=\"noopener\">PROS ESG<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b238f5 e-flex e-con-boxed e-con e-parent\" data-id=\"2b238f5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c98feee elementor-widget elementor-widget-text-editor\" data-id=\"c98feee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez besoin d'une version ant\u00e9rieure d'un accord ou d'une politique, veuillez contacter <a href=\"mailto:legal@pros.com\">legal@pros.com.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Here you will find our customer agreements, terms of use, and policies for PROS subscription and professional service offerings. When referenced in a specific order or statement of work, these agreements, terms, and policies will form the basis of your contractual relationship with PROS.\u00a0 Customer Agreements &#038; Terms Master Subscription Agreement (including Professional Services Supplement) [&hellip;]<\/p>","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-62477","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contracts Center | PROS<\/title>\n<meta name=\"description\" content=\"Access PROS customer agreements, subscription terms, privacy policies, and service level details to support your contractual relationship with PROS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pros.com\/fr\/contracts-center\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contracts Center\" \/>\n<meta property=\"og:description\" content=\"Access PROS customer agreements, subscription terms, privacy policies, and service level details to support your contractual relationship with PROS.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pros.com\/fr\/contracts-center\/\" \/>\n<meta property=\"og:site_name\" content=\"PROS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PROSInc\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-09T12:53:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal.png\" \/>\n\t<meta property=\"og:image:width\" content=\"236\" \/>\n\t<meta property=\"og:image:height\" content=\"574\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PROS_Inc\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pros.com\/contracts-center\/\",\"url\":\"https:\/\/pros.com\/contracts-center\/\",\"name\":\"Contracts Center | PROS\",\"isPartOf\":{\"@id\":\"https:\/\/pros.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pros.com\/contracts-center\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pros.com\/contracts-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal.png\",\"datePublished\":\"2025-04-13T15:18:53+00:00\",\"dateModified\":\"2025-05-09T12:53:40+00:00\",\"description\":\"Access PROS customer agreements, subscription terms, privacy policies, and service level details to support your contractual relationship with PROS.\",\"breadcrumb\":{\"@id\":\"https:\/\/pros.com\/contracts-center\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pros.com\/contracts-center\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/pros.com\/contracts-center\/#primaryimage\",\"url\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal.png\",\"contentUrl\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/term-scout-certified-customer-favorable-terms-banner.jpg.optimal.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pros.com\/contracts-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pros.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contracts Center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pros.com\/#website\",\"url\":\"https:\/\/pros.com\/\",\"name\":\"PROS\",\"description\":\"AI-Powered CPQ, Dynamic Pricing, &amp; 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