{"id":50751,"date":"2022-05-17T08:08:02","date_gmt":"2022-05-17T13:08:02","guid":{"rendered":"https:\/\/pros.com\/?post_type=pros_news&p=50751"},"modified":"2025-04-22T20:15:53","modified_gmt":"2025-04-22T20:15:53","slug":"explainable-ai-why-its-important-to-you-and-your-clients","status":"publish","type":"news","link":"https:\/\/pros.com\/de\/news\/explainable-ai-why-its-important-to-you-and-your-clients\/","title":{"rendered":"Erkl\u00e4rbare KI: Warum sie f\u00fcr Sie und Ihre Kunden wichtig ist"},"content":{"rendered":"

Erkl\u00e4rbare KI liefert nicht nur eine Entscheidung oder Vorhersage, sondern vermittelt dem Nutzer auch Vertrauen, indem sie erkl\u00e4rt, wie die L\u00f6sung ermittelt wurde.<\/strong><\/p>\n

…<\/p>\n

Was ist erkl\u00e4rbare KI?<\/strong>
\nKI-Algorithmen werden so entwickelt und trainiert (und wieder trainiert), dass sie genau funktionieren. Allerdings ist den Nutzern in der Regel nicht klar, wie der Algorithmus funktioniert. Eine McKinsey-Studie aus dem Jahr 2020 ergab, dass diese Unklarheit zu niedrigeren Akzeptanzraten als erwartet f\u00fchrte, weil die Nutzer dem System nicht vertrauten. Es ist nicht schwer zu verstehen. Ein Manager, der f\u00fcr den Kundenservice und die Kundenzufriedenheit verantwortlich ist, wird kein Vertrauen in eine L\u00f6sung setzen wollen, die nicht so gute Ergebnisse liefert wie ein menschlicher Mitarbeiter. Und wenn KI das Starten und Stoppen schwerer Maschinen steuert, die ihre Bediener ernsthaft verletzen k\u00f6nnten, dann wollen diese Mitarbeiter sicher sein, dass das System in der Lage ist, die richtigen Entscheidungen zu treffen.<\/p>\n

Michael Wu, Chef-KI-Stratege bei PROS<\/a>sieht erkl\u00e4rungsbed\u00fcrftige KI als \"den letzten Ansto\u00df, um die Zustimmung der F\u00fchrungskr\u00e4fte zu erhalten\". \"Da immer mehr Unternehmen einen digitalen Ansatz verfolgen, wird erkl\u00e4rungsbed\u00fcrftige KI zu einem wichtigen Katalysator f\u00fcr die Akzeptanz von KI-basierten Tools durch die F\u00fchrungskr\u00e4fte werden\", sagt er. \"Anf\u00e4nglich wird der Angstfaktor bestehen bleiben - die Unternehmen werden immer noch Angst haben, die Kontrolle \u00fcber die Entscheidungsfindung an KI abzugeben. Diejenigen, die XAI nutzen, um diese Angst zu \u00fcberwinden, werden jedoch erhebliche Effizienzgewinne und Wettbewerbsvorteile auf dem Markt erzielen, so dass diejenigen, die zuvor durch die Angst gel\u00e4hmt waren, keine andere Wahl haben, als selbst KI-L\u00f6sungen einzuf\u00fchren.\"<\/p>\n

 <\/p>\n

Den ganzen Artikel lesen<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Explainable AI not only delivers a decision or prediction but also gives users confidence by explaining how the solution was determined. … What is Explainable AI? AI algorithms are designed and trained (and retrained) to work accurately. However, it\u2019s typically not clear to users how the algorithm works. McKinsey research from 2020 found this ambiguity […]<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"news-type":[20],"class_list":["post-50751","news","type-news","status-publish","hentry","news-type-pros-in-the-news"],"acf":[],"yoast_head":"\nExplainable AI: Why It\u2019s Important to You and Your Clients | PROS<\/title>\n<meta name=\"description\" content=\"PROS Chief AI Strategist, Dr. Michael Wu explores explainable AI, from its definition to its increased use within businesses. Learn\u00a0how the technology can set companies up to succeed after overcoming the original fear element.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pros.com\/de\/news\/explainable-ai-why-its-important-to-you-and-your-clients\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Explainable AI: Why It\u2019s Important to You and Your Clients\" \/>\n<meta property=\"og:description\" content=\"PROS Chief AI Strategist, Dr. Michael Wu explores explainable AI, from its definition to its increased use within businesses. 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