{"id":59735,"date":"2024-12-09T09:02:14","date_gmt":"2024-12-09T14:02:14","guid":{"rendered":"https:\/\/pros.com\/?post_type=pros_news&amp;p=59735"},"modified":"2024-12-09T09:02:14","modified_gmt":"2024-12-09T14:02:14","slug":"pros-earns-idc-2024-cx-cpq-customer-satisfaction-award","status":"publish","type":"news","link":"https:\/\/pros.com\/fr\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/","title":{"rendered":"PROS remporte le prix IDC 2024 CX CPQ Customer Satisfaction Award"},"content":{"rendered":"<p><strong>HOUSTON, le 9 d\u00e9cembre 2024<\/strong> - <a href=\"https:\/\/pros.com\/fr\/\">PROS Holdings, Inc.<\/a> (NYSE : PRO), fournisseur leader de solutions SaaS de tarification et de vente bas\u00e9es sur l'IA, a annonc\u00e9 aujourd'hui qu'il s'\u00e9tait class\u00e9 dans le groupe le plus performant des fournisseurs desservant le march\u00e9 des applications CPQ, en remportant le prix 2024 CX CPQ Customer Satisfaction Award (CSAT) d'IDC. Les CSAT Awards r\u00e9compensent les principaux fournisseurs de services CX sur chaque march\u00e9 d'application qui obtiennent les meilleurs scores de satisfaction client sur la base de l'enqu\u00eate CX Path d'IDC.<\/p>\n<p>\" Cette reconnaissance d'IDC souligne notre engagement \u00e0 fournir la plateforme CPQ la plus compl\u00e8te et la plus indispensable, qui r\u00e9pond de mani\u00e8re unique aux points de douleur des clients et que les utilisateurs aiment vraiment \", d\u00e9clare Sunil John, Chief Product Officer, PROS. \"Alors que nous continuons \u00e0 innover, la performance, l'exp\u00e9rience utilisateur et l'IA restent au premier plan de notre strat\u00e9gie d'investissement, garantissant que nous r\u00e9pondons \u00e0 la demande croissante d'un plus grand libre-service et que nous donnons \u00e0 nos utilisateurs les moyens de remporter plus d'affaires, plus rapidement.\"<\/p>\n<p>Selon le CSAT, les clients \u00e9valuent PROS au-dessus de la moyenne dans presque toutes les cat\u00e9gories de satisfaction et plus particuli\u00e8rement dans les cat\u00e9gories suivantes :<\/p>\n<ul>\n<li>Facilit\u00e9 de mise en \u0153uvre<\/li>\n<li>Exp\u00e9rience de l'utilisateur<\/li>\n<li>Visibilit\u00e9 de la feuille de route des produits<\/li>\n<li>S\u00e9curit\u00e9 des donn\u00e9es<\/li>\n<li>Facilit\u00e9 d'int\u00e9gration<\/li>\n<li>Disponibilit\u00e9 de la formation<\/li>\n<li>Capacit\u00e9s de gestion des donn\u00e9es<\/li>\n<\/ul>\n<p>PROS, a <a href=\"https:\/\/pros.com\/fr\/learn\/analyst-reports\/idc-marketscape-worldwide-configure-price-quote-commerce-applications-2024-2025-vendor-assessment\/\">Leader dans l'\u00e9valuation IDC MarketScape : Worldwide CPQ for Commerce 2024-2025 Vendor Assessment (\u00c9valuation des fournisseurs de CPQ pour le commerce \u00e0 l'\u00e9chelle mondiale 2024-2025)<\/a><a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a>La solution CPQ d'EMCS offre une solution CPQ avanc\u00e9e con\u00e7ue pour rationaliser le processus d'\u00e9tablissement de devis en permettant aux entreprises de configurer des produits complexes avec rapidit\u00e9 et pr\u00e9cision. La solution g\u00e9n\u00e8re des prix gagnants et rentables pour les accords et les devis, permettant des exp\u00e9riences d'achat sans friction \u00e0 travers les canaux. S'appuyant sur l'IA et l'apprentissage automatique, PROS Smart CPQ am\u00e9liore l'efficacit\u00e9 des ventes et la personnalisation des offres, en fournissant des propositions sur mesure qui r\u00e9pondent aux besoins sp\u00e9cifiques des clients.<\/p>\n<p>Le CX Path d'IDC est une enqu\u00eate mondiale men\u00e9e aupr\u00e8s d'environ 2 500 organisations de toutes les r\u00e9gions g\u00e9ographiques et de toutes les tailles d'entreprise, dans le cadre de laquelle les clients sont invit\u00e9s \u00e0 \u00e9valuer leur fournisseur sur plus de 39 indicateurs diff\u00e9rents de la satisfaction de la client\u00e8le.<\/p>\n<p>Pour plus d'informations sur le prix CX CSAT 2024 d'IDC pour CPQ, consultez le site suivant <a href=\"https:\/\/pros.com\/fr\/learn\/analyst-reports\/idc-2024-customer-satisfaction-award-for-configure-price-quote-cpq\/\">https:\/\/pros.com\/learn\/analyst-reports\/idc-2024-customer-satisfaction-award-for-configure-price-quote-cpq<\/a>.<\/p>\n<hr \/>\n<p><em><a href=\"#_ftnref1\" name=\"_ftn1\">[1] <\/a>IDC MarketScape : Worldwide Configure Price Quote Applications for Commerce 2024-2025 Vendor Assessment (Doc # US50608124), 6 d\u00e9cembre 2024.<\/em><\/p>\n<p><strong>\u00c0 propos de PROS<\/strong><br \/>\nPROS Holdings, Inc. (NYSE : PRO) est l'un des principaux fournisseurs de solutions SaaS de tarification, de CPQ, de gestion des revenus et de marketing d'offres num\u00e9riques aliment\u00e9es par l'IA. Notre vision est d'optimiser chaque exp\u00e9rience d'achat et de vente. Forte de pr\u00e8s de 40 ans d'expertise dans le secteur et d'une r\u00e9ussite av\u00e9r\u00e9e, PROS aide les entreprises B2B et B2C du monde entier, dans des secteurs vari\u00e9s tels que les compagnies a\u00e9riennes, la fabrication, la distribution et les services, \u00e0 g\u00e9n\u00e9rer une croissance rentable. La plateforme PROS s'appuie sur l'IA pour fournir des informations pr\u00e9dictives en temps r\u00e9el qui permettent aux entreprises d'am\u00e9liorer leur chiffre d'affaires et leurs marges. Pour en savoir plus sur PROS et nos solutions SaaS innovantes, veuillez consulter notre site Web \u00e0 l'adresse suivante<a href=\"https:\/\/pros.com\/fr\/\">www.pros.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>HOUSTON, December 9, 2024 \u2013 PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT). The CSAT Awards recognize the leading CX vendors in each [&hellip;]<\/p>","protected":false},"featured_media":59096,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"news-type":[18],"class_list":["post-59735","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-press-release"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award | PROS<\/title>\n<meta name=\"description\" content=\"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pros.com\/fr\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award\" \/>\n<meta property=\"og:description\" content=\"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pros.com\/fr\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\" \/>\n<meta property=\"og:site_name\" content=\"PROS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PROSInc\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/05\/PROS_logo_512x512.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PROS_Inc\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\",\"url\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\",\"name\":\"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award | PROS\",\"isPartOf\":{\"@id\":\"https:\/\/pros.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2024-12-09T14:02:14+00:00\",\"description\":\"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).\",\"breadcrumb\":{\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pros.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\/\/pros.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pros.com\/#website\",\"url\":\"https:\/\/pros.com\/\",\"name\":\"PROS\",\"description\":\"AI-Powered CPQ, Dynamic Pricing, &amp; Revenue Software\",\"publisher\":{\"@id\":\"https:\/\/pros.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pros.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/pros.com\/#organization\",\"name\":\"PROS, Inc.\",\"url\":\"https:\/\/pros.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/pros.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Pros-logo-1.png\",\"contentUrl\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Pros-logo-1.png\",\"width\":262,\"height\":75,\"caption\":\"PROS, Inc.\"},\"image\":{\"@id\":\"https:\/\/pros.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PROSInc\",\"https:\/\/x.com\/PROS_Inc\",\"https:\/\/www.instagram.com\/pros.inc\/\",\"https:\/\/www.linkedin.com\/company\/pros\/\",\"https:\/\/www.youtube.com\/user\/PROSpricing\"],\"diversityStaffingReport\":\"https:\/\/pros.com\/about-pros\/diversity-and-inclusion\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award | PROS","description":"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pros.com\/fr\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/","og_locale":"fr_FR","og_type":"article","og_title":"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award","og_description":"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).","og_url":"https:\/\/pros.com\/fr\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/","og_site_name":"PROS","article_publisher":"https:\/\/www.facebook.com\/PROSInc","og_image":[{"width":512,"height":512,"url":"https:\/\/pros.com\/wp-content\/uploads\/2025\/05\/PROS_logo_512x512.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@PROS_Inc","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/","url":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/","name":"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award | PROS","isPartOf":{"@id":"https:\/\/pros.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage"},"image":{"@id":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage"},"thumbnailUrl":"","datePublished":"2024-12-09T14:02:14+00:00","description":"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).","breadcrumb":{"@id":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pros.com\/"},{"@type":"ListItem","position":2,"name":"News","item":"https:\/\/pros.com\/news\/"},{"@type":"ListItem","position":3,"name":"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award"}]},{"@type":"WebSite","@id":"https:\/\/pros.com\/#website","url":"https:\/\/pros.com\/","name":"PROS","description":"AI-Powered CPQ, Dynamic Pricing, &amp; Revenue Software","publisher":{"@id":"https:\/\/pros.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pros.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/pros.com\/#organization","name":"PROS, Inc.","url":"https:\/\/pros.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/pros.com\/#\/schema\/logo\/image\/","url":"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Pros-logo-1.png","contentUrl":"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Pros-logo-1.png","width":262,"height":75,"caption":"PROS, Inc."},"image":{"@id":"https:\/\/pros.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PROSInc","https:\/\/x.com\/PROS_Inc","https:\/\/www.instagram.com\/pros.inc\/","https:\/\/www.linkedin.com\/company\/pros\/","https:\/\/www.youtube.com\/user\/PROSpricing"],"diversityStaffingReport":"https:\/\/pros.com\/about-pros\/diversity-and-inclusion\/"}]}},"_links":{"self":[{"href":"https:\/\/pros.com\/fr\/wp-json\/wp\/v2\/news\/59735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pros.com\/fr\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/pros.com\/fr\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/pros.com\/fr\/wp-json\/wp\/v2\/news\/59735\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pros.com\/fr\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/pros.com\/fr\/wp-json\/wp\/v2\/media?parent=59735"}],"wp:term":[{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/pros.com\/fr\/wp-json\/wp\/v2\/news-type?post=59735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}