{"id":59735,"date":"2024-12-09T09:02:14","date_gmt":"2024-12-09T14:02:14","guid":{"rendered":"https:\/\/pros.com\/?post_type=pros_news&amp;p=59735"},"modified":"2024-12-09T09:02:14","modified_gmt":"2024-12-09T14:02:14","slug":"pros-earns-idc-2024-cx-cpq-customer-satisfaction-award","status":"publish","type":"news","link":"https:\/\/pros.com\/de\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/","title":{"rendered":"PROS erh\u00e4lt den IDC 2024 CX CPQ Customer Satisfaction Award"},"content":{"rendered":"<p><strong>HOUSTON, 9. Dezember 2024<\/strong> - <a href=\"https:\/\/pros.com\/de\/\">PROS Holdings, Inc.<\/a> (NYSE: PRO), ein f\u00fchrender Anbieter von KI-gest\u00fctzten SaaS-L\u00f6sungen f\u00fcr die Preisgestaltung und den Vertrieb, gab heute seine Platzierung in der Gruppe der Anbieter, die den CPQ-Anwendungsmarkt bedienen, bekannt und wurde mit dem IDC CX CPQ Customer Satisfaction Award (CSAT) 2024 ausgezeichnet. Mit den CSAT Awards werden die f\u00fchrenden CX-Anbieter in jedem Anwendungsmarkt ausgezeichnet, die auf der Grundlage der CX Path-Umfrage von IDC die h\u00f6chsten Werte f\u00fcr die Kundenzufriedenheit erzielen.<\/p>\n<p>\"Diese Anerkennung von IDC unterstreicht unser Engagement, die umfassendste und unentbehrlichste CPQ-Plattform zu liefern, die auf einzigartige Weise die Schmerzpunkte der Kunden adressiert und von den Nutzern wirklich geliebt wird\", sagt Sunil John, Chief Product Officer, PROS. \"Bei unseren weiteren Innovationen stehen Leistung, Benutzerfreundlichkeit und KI im Vordergrund unserer Investitionsstrategie, damit wir die wachsende Nachfrage nach mehr Self-Service erf\u00fcllen und unsere Benutzer in die Lage versetzen, schneller mehr Gesch\u00e4fte abzuschlie\u00dfen.\"<\/p>\n<p>Laut CSAT bewerten die Kunden PROS in fast allen Zufriedenheits-Kategorien \u00fcberdurchschnittlich gut, am deutlichsten in:<\/p>\n<ul>\n<li>Leichte Implementierung<\/li>\n<li>Benutzererfahrung<\/li>\n<li>Sichtbarkeit der Produkt-Roadmap<\/li>\n<li>Datensicherheit<\/li>\n<li>Einfachheit der Integration<\/li>\n<li>Verf\u00fcgbarkeit von Schulungen<\/li>\n<li>Datenmanagement-Funktionen<\/li>\n<\/ul>\n<p>PROS, a <a href=\"https:\/\/pros.com\/de\/learn\/analyst-reports\/idc-marketscape-worldwide-configure-price-quote-commerce-applications-2024-2025-vendor-assessment\/\">F\u00fchrend in der IDC MarketScape: Weltweite CPQ f\u00fcr den Handel 2024-2025 Anbieterbewertung<\/a><a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a>bietet eine fortschrittliche CPQ-L\u00f6sung, die den Angebotsprozess rationalisiert, indem sie Unternehmen in die Lage versetzt, komplexe Produkte schnell und pr\u00e4zise zu konfigurieren. Die L\u00f6sung generiert gewinnbringende, profitable Preise f\u00fcr Vertr\u00e4ge und Angebote und erm\u00f6glicht reibungslose Einkaufserlebnisse \u00fcber alle Kan\u00e4le hinweg. Durch den Einsatz von KI und maschinellem Lernen steigert PROS Smart CPQ die Vertriebseffizienz und die Personalisierung von Angeboten, indem es ma\u00dfgeschneiderte Angebote erstellt, die den spezifischen Kundenanforderungen entsprechen.<\/p>\n<p>Der CX Path von IDC ist eine weltweite Umfrage unter ca. 2.500 Unternehmen aller geografischen Regionen und Unternehmensgr\u00f6\u00dfen, bei der die Kunden gebeten werden, ihren Anbieter anhand von mehr als 39 verschiedenen Kundenzufriedenheitsmetriken zu bewerten.<\/p>\n<p>Weitere Informationen \u00fcber den IDC 2024 CX CSAT Award f\u00fcr CPQ finden Sie unter <a href=\"https:\/\/pros.com\/de\/learn\/analyst-reports\/idc-2024-customer-satisfaction-award-for-configure-price-quote-cpq\/\">https:\/\/pros.com\/learn\/analyst-reports\/idc-2024-customer-satisfaction-award-for-configure-price-quote-cpq<\/a>.<\/p>\n<hr \/>\n<p><em><a href=\"#_ftnref1\" name=\"_ftn1\">[1] <\/a>IDC MarketScape: Worldwide Configure Price Quote Applications for Commerce 2024-2025 Vendor Assessment (Doc # US50608124), 6. Dezember 2024.<\/em><\/p>\n<p><strong>\u00dcber PROS<\/strong><br \/>\nPROS Holdings, Inc. (NYSE: PRO) ist ein f\u00fchrender Anbieter von KI-gest\u00fctzten SaaS-L\u00f6sungen f\u00fcr Preisgestaltung, CPQ, Umsatzmanagement und digitales Angebotsmarketing. Unsere Vision ist es, jedes Einkaufs- und Verkaufserlebnis zu optimieren. Mit fast 40 Jahren Branchenerfahrung und einer nachweislichen Erfolgsbilanz hilft PROS B2B- und B2C-Unternehmen auf der ganzen Welt, in einer Vielzahl von Branchen, einschlie\u00dflich Fluggesellschaften, Fertigung, Vertrieb und Dienstleistungen, profitables Wachstum zu erzielen. Die PROS-Plattform nutzt KI, um pr\u00e4diktive Erkenntnisse in Echtzeit zu liefern, die es Unternehmen erm\u00f6glichen, ihre Ums\u00e4tze und Margen zu verbessern. Um mehr \u00fcber PROS und unsere innovativen SaaS-L\u00f6sungen zu erfahren, besuchen Sie bitte unsere Website unter<a href=\"https:\/\/pros.com\/de\/\">www.pros.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>HOUSTON, 9. Dezember 2024 - PROS Holdings, Inc. (NYSE: PRO), ein f\u00fchrender Anbieter von KI-gest\u00fctzten SaaS-L\u00f6sungen f\u00fcr die Preisgestaltung und den Vertrieb, gab heute bekannt, dass das Unternehmen in der Gruppe der Anbieter, die den CPQ-Anwendungsmarkt bedienen, die h\u00f6chste Punktzahl erreicht und den IDC 2024 CX CPQ Customer Satisfaction Award (CSAT) erhalten hat. Mit den CSAT Awards werden die f\u00fchrenden CX-Anbieter in jedem [...]<\/p>","protected":false},"featured_media":59096,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"news-type":[18],"class_list":["post-59735","news","type-news","status-publish","has-post-thumbnail","hentry","news-type-press-release"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award | PROS<\/title>\n<meta name=\"description\" content=\"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pros.com\/de\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award\" \/>\n<meta property=\"og:description\" content=\"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pros.com\/de\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\" \/>\n<meta property=\"og:site_name\" content=\"PROS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PROSInc\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/05\/PROS_logo_512x512.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PROS_Inc\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\",\"url\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\",\"name\":\"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award | PROS\",\"isPartOf\":{\"@id\":\"https:\/\/pros.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2024-12-09T14:02:14+00:00\",\"description\":\"PROS Holdings, Inc. announced it placed in the highest scoring group for vendors serving the CPQ application market, earning IDC\u2019s 2024 CX CPQ Customer Satisfaction Award (CSAT).\",\"breadcrumb\":{\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pros.com\/news\/pros-earns-idc-2024-cx-cpq-customer-satisfaction-award\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pros.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\/\/pros.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"PROS Earns IDC 2024 CX CPQ Customer Satisfaction Award\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pros.com\/#website\",\"url\":\"https:\/\/pros.com\/\",\"name\":\"PROS\",\"description\":\"AI-Powered CPQ, Dynamic Pricing, &amp; 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